We want everyone to be able to shop at Tidepail, whatever device, browser or assistive technology they use.
Our goal
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA across our store. That includes keyboard access to every page, clear focus indicators, text alternatives for product images, readable color contrast, and forms with visible labels and helpful error messages.
What we know isn't perfect yet
Some product photos come from our suppliers. Their descriptions may be shorter than we'd like; the product details and What's in the pack section describe each item in full.
Card payment fields at checkout are provided by PayPal inside our page. We test them, but we can't change how they work.
We test our store regularly and fix problems as we find them.
Tell us about a problem
If something on our site is hard to use, or you need information in a different way, please email support@tidepail.com or use our contact form. Tell us the page and what went wrong, and we'll help you place your order another way if we need to. We reply within 1 business day.